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USVH Overview

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USVH Product Warranty Information

Officially, we offer a 1-year warranty on anything we make ( Underwater Kinetics Travel Cases have their own manufacturer's warranty). In actual practice warranty repairs are so rare for us and usually so minor that we've been fixing whatever's wrong no matter how long ago the item was purchased from us. There might be exceptions in the case of abnormal wear and tear or a major problem caused by improper use, but most of the time you'll just pay the cost of shipping.

If you want us to provide an "Annual Service Check" including a pressure test we'll provide this for a very small fee and the cost of shipping both directions.

Delivery Information

As of November 14 we continue to be very busy with orders. We have already received as many orders as we can manufacture and ship through all of January. We make really good stuff, so please allow 10-12 weeks for delivery.

We do not charge your credit card until we are near the completion of your housing or lights (usually about a week or two before they're actually shipped), so please try to place your orders early.

Shipping Information

For Continental USA (Alaska & Hawaii add $10)

Overnight

2-Day

Housing

$55

$30

Lights

$55

$30

Housing & Lights

$70

$40

Travel Case

add $25

add $15
The cost of shipping and insurance is not included in our prices. We ship by FedEx .

Most overseas shipments cost $90-$120 US and usually take 3-5 days.
You can telephone or email us for your actual international shipping costs.
We do not collect VAT. Your country may collect VAT.

You may place your order by telephone, FAX, or email. We accept personal or business check,  wire transfer, and VISA, MasterCard and DiscoverCard.

 

Page updated November 14, 2007